State Farm® Insurance Agent Kim Baldini-Janke
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karman Smith
November 15, 2024
5
out of
5
rating by Karman Smith
"Spoke to Maria, she was super sweet and knowledgeable. The entire office is helpful!"
We responded:
"Hi Karman, Maria is indeed a gem! I'm glad she could assist you with her knowledge and kindness. Our team strives to be as helpful as possible, and it's wonderful to know you had a positive experience. If you need anything else, we're here for you! - Kim Baldini-Janke - State Farm Insurance Agent, Moses Lake, WA"
Samantha Barker
March 15, 2024
5
out of
5
rating by Samantha Barker
"Great customer service"
We responded:
"Thank you for the 5-star rating, Samantha! We are thrilled to hear that you had a great customer service experience with our team. Providing excellent service is our top priority, and we appreciate your kind words. We are here for you whenever you need us. - Kim Baldini-Janke - State Farm Insurance Agent, Moses Lake, WA"
Taryn Janke
February 1, 2024
5
out of
5
rating by Taryn Janke
"Their office is very clean and they are always so quick to help! I highly recommend going to their office for any insurance needs!"
We responded:
"Thank you for the five-stars, Taryn! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
M M
October 18, 2023
5
out of
5
rating by M M
"Adriana & Tito are excellent State Farm Insurance agents! They’re each extremely knowledgeable, kind and courteous! If I ever have a question or concern they immediately take the the time to address any questions I may have! Also they are bilingual which is an added plus! Amazing State Farm employees Adriana & Tito!"
We responded:
"Thank you for the review! We appreciate your recognition of Adriana and Tito. They are both fantastic members of our team and we value their dedication to our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
Sean Morgan
October 10, 2023
5
out of
5
rating by Sean Morgan
"Adriana Gloria was absolutely fantastic. She was very helpful with explaining all my options and helped me get the best policy for what I need. Very helpful and I highly recommend her."
We responded:
"Hello, Sean! We're so happy to receive your shoutout for Adriana, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We appreciate your feedback and look forward to serving you again. Have a wonderful day!"
Botitoy Concha
October 6, 2023
5
out of
5
rating by Botitoy Concha
"Thank you for helping me out . You guys did a really good job and solve my problem quickly. Nice people 100 percent they can help you out with the problems anytime!"
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Kym Smith
April 15, 2023
5
out of
5
rating by Kym Smith
"I love this State Farm in Moses Lake !! Every time I call, I feel like I'm their only customer as they are so tentative and helpful .... I can not Thank Adriana enough for all the help today !!! Thank you !! Thank you !!"
We responded:
"Kym, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Adriana cares a lot about our customers."
Michelle Davis
March 31, 2023
5
out of
5
rating by Michelle Davis
"Kim is so helpful, when trying to make sure you have the perfect insurance coverage!! Thanks for letting me pick your brain, Kim!!"
We responded:
"Michelle, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
Philly
January 9, 2023
5
out of
5
rating by Philly
"Always available when I call to help out on anything insurance related"
We responded:
"Thank you, Philly, for the amazing review! Our team works hard to provide a great insurance experience in Moses Lake, WA and we are thrilled to hear that you are happy with our services."
Paula Wakerlig
December 21, 2022
5
out of
5
rating by Paula Wakerlig
"Knowledgeable, very kind and helpful."
We responded:
"We love seeing reviews like this, Paula! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Laura Menendez
December 13, 2022
5
out of
5
rating by Laura Menendez
"Dania Heredia was fantastic in helping me with my policy. Needed to do some re-arranging a few things. She was very efficient and prompt. Responded quickly and took care of business!!"
We responded:
"Thanks for the kind words, Laura! We’re happy to hear Dania was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
jessica baeza
November 9, 2022
5
out of
5
rating by jessica baeza
"So happy that I'm now with State Farm. Kim's team is very professional and always available."
We responded:
"Jessica, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Dora Hernandez
October 30, 2022
5
out of
5
rating by Dora Hernandez
"Adriana is a person that explains everything that makes you understand everything about what insurance is about. She is very helpful and answered every question I had. Adriana es una persona que sabe todo de que se trata el seguro de vida que es muy importante. Ella me explicó y me dio mucha información y me contestó toda las preguntas. Muchas Gracias Adriana!Una gran bendición!!"
We responded:
"Gracias por la reseña excepcional, Dora! Estamos muy contentos de que haya tenido una gran experiencia con Adriana. Estamos felices de tenerla como parte de la familia de State Farm!"
Russell Capps
October 26, 2022
5
out of
5
rating by Russell Capps
"Very helpful during my claim process."
We responded:
"Thank you for the review, Russell! We are happy to hear that our office was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Renay Jorgensen
October 14, 2022
5
out of
5
rating by Renay Jorgensen
"Very great service. Whenever we need anything Dania gets it done quickly."
We responded:
"Thank you, Renay, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dania, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Trina Oviatt
October 13, 2022
5
out of
5
rating by Trina Oviatt
"Amazing communication. Prompt responses. Answered all my questions very quickly with accurate information. I highly recommend!!!!!"
We responded:
"Thank you for the five-stars, Trina! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Becky Corral
September 27, 2022
5
out of
5
rating by Becky Corral
"Fantastic crew, Dania, Adriana and Kim - are always there to support and provide any answers with your insurance needs. Highly recommend their office!"
We responded:
"Becky, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors"
Deidre Ranger
August 27, 2022
5
out of
5
rating by Deidre Ranger
"Thank you for all you do!"
We responded:
"Deidre, thank you! We appreciate your trust in us to take care of your insurance policies."
Edgar Conteras
June 29, 2022
5
out of
5
rating by Edgar Conteras
"Tito was amazing very knowledgeable about what I needed for my family"
We responded:
"Thank you for the wonderful review, Edgar! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Megan Sarvis
June 23, 2022
5
out of
5
rating by Megan Sarvis
"Outstanding experience! Alina was very friendly and helped me with everything!"
We responded:
"Megan, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Nadiya Boychuk
June 23, 2022
5
out of
5
rating by Nadiya Boychuk
"Alina was so helpful! My drive safe and save wasn’t working great so she sent out another one. Anytime I have any problems I always ask for her!"
We responded:
"Nadiya, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Lisanna Diaz
June 23, 2022
5
out of
5
rating by Lisanna Diaz
"As long as I’ve been with State Farm, I have not had any problems. Agent, Dania has always been so sweet and polite, and has such a beautiful smile. Thank you for always taking care of me in the best way possible, and always answering any questions I may have. You’re awesome!"
We responded:
"Lisanna, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Dania cares a lot about our customers."
BRANDON FLYNN
June 23, 2022
5
out of
5
rating by BRANDON FLYNN
"Where do I begin? If I could Give 10 stars I would! Dania has gone above and beyond for me getting me the best deal when it comes to car insurance, when my car was hit a couple years ago she took care of everything for me including rental, I didn't need to pay anything out of pocket. Go to this office and ask for Dania, she will not let you down. She makes Jake from statefarm look bad, keep it up!"
We responded:
"Thank you, Brandon, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Dania , who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Lanny Abundiz
June 23, 2022
5
out of
5
rating by Lanny Abundiz
"I have been with state farm for over 10 years and my experience has been amazing! Dania my agent goes above and beyond to help me and the time frame in which she works and the staff is incredible. I have previously had different insurance's and by far state farm has been the best, there prices, services, and overall care is hands down the best!"
We responded:
"Thank you, Lanny, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dania, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Jerson Illescas
June 22, 2022
5
out of
5
rating by Jerson Illescas
"This is the best StateFarm I’ve ever dealt with Dania Heredia was super helpful understood our budget and what kind of coverage we needed I highly recommend it! And they speak Spanish great team."
We responded:
"Hi, Jerson! Thank you for the shoutout for Dania! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"